Travel & Expense Administrator

Location: Johnson City, TN
Date Posted: 08-29-2017
SUMMARY:
The Travel & Expense Administrator will be responsible for the review and management of all activities related to the company’s Travel & Expense and Purchasing Card programs.  The Travel & Expense Administrator must be able to work independently on multiple tasks and interact well with other corporate departments, senior management, and persons outside the corporate office such as employees, bankers, card providers, and other vendors.  The Travel & Expense Administrator reports directly to the Treasury Operations Manager. 
 
ESSENTIAL DUTIES:
 
Travel program management:
  • Administers Concur’s Travel and Expense program
  • Serves as the primary point of contact for expense report, travel and corporate credit card processes
  • Works closely with employees and administrative staff to address concerns and troubleshoot issues in order to improve booking compliance and drive overall process adoption
  • Ensures users are properly trained in the use of Concur system
  • Assists executive team with processing travel bookings and expense report filing
  • Updates employees and approver profiles in the travel management system
  • Investigates and assists employees with fraudulent card claims
  • Reviews and audits expense reports to ensure compliance with company policies and reporting requirements
  • Provides guidance and develops training tools to help current and new employees navigate the NN travel and expense management process
Corporate card program administration (travel & p-card) with the bank’s card program:
  • Provides services with issuing corporate cards, adjusting limits, filing fraud claims
  • Partners with Supply Chain management to provide detailed p-card spend
  • Assists with auditing the p-card program administration
  • Tracks corporate card spend, identify opportunities to expand utilization of the program
  • Processes month-end ghost card coding, expense reconciliation and GL program interface
  • Submits reports to Payroll to process direct (non T&E) employee reimbursements through ADP
Provide support to the Treasury team and global sites for bank-related security functions:
  • Monitors wire and ACH payment templates, physical check inventory and petty cash
  • Assists with bank system security administration for current and new users
  • Provides routine metrics of global system access
Oversees Value-Added Tax (VAT) reclaim process including programming flags for identification of expenses, assisting with VAT provider selection, and following up on submitted claims

Provides assistance with implementation of systems including treasury workstation, travel management program changes, new or upgraded banking systems.

Monitors bank- and travel- service provider performance standards including the analysis of fees, analysis of statistical data, and reporting of spend versus budget

Assists with maintaining Treasury controls & procedures, provide compliance reporting as needed
 
EDUCATION/EXPERIENCE:
Required:
·         Hands-on experience with Payroll, A/P, or Concur required
·         Relevant experience working in finance, treasury, or accounting may be considered
·         Familiarity with banking and/or card management programs
·         Proficient in Microsoft Office applications (Outlook, Excel, PowerPoint, Word)
 
Recommended:
  • Experience with Travel and Expense (T&E) program and policies
  • Concur travel and expense reporting experience
 
 
SKILLS/COMPETENCIES:
·         Ability to manage highly sensitive and confidential information
·         Excellent attention to detail and follow-through
·         Exceptional interpersonal skills to interact with individuals at all levels in the organization
·         Must be able to work autonomously and collaboratively in a fast-paced, time-sensitive, global team environment
 
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