Accounts Receivable Collections Specialist (Temp-to-Hire)

Location: Johnson City, TN
Date Posted: 01-17-2018
The AR Collections Specialist is responsible for performing day-to-day accounts receivable activities and ensuring strict confidentiality of financial records.  This role will be responsible for collections of past due customer accounts.  This will entail extracting data from the sources accounting systems, analyzing aged items and following the business process for collections to resolve.  This will include working with the customer and the sales organization to collect past due accounts or resolve root cause issues in the Order to Cash process.   The AR Collections Specialist will report to the AR Team Leader.
  • Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
  • Prepare reports on status of credit and collections
  • Process, review, and analyze aging reports to help organize collections efforts
  • Meet all applicable targets and deadlines for Collections
  • Responsible for gathering information for AR adjustments and write offs with proper approvals
  • Reporting collection results to Senior Management
  • Identify gaps in controls as other locations are centralized
  • Update and maintain spreadsheets as needed
  • Identify opportunities to streamline accounts receivable processing
  • Provide backup coverage for other roles as requested

·         Associate’s Degree or minimum of two years’ of equivalent Accounts Receivable experience
·         Ability to gather data, compile information, and prepare reports
·         Familiar with workflow and document imaging tools
·         Experience with Microsoft Office applications (Outlook, Excel, Word)
·         Experience with business-to-business collections
·         Knowledge of credit and collection principles, processes, regulations, and standards
·         Shared Service Center related experience, a plus
·         High degree of proficiency with Microsoft Excel
·         Results-driven individual
·         Excellent attention to detail and compliance with business rules and procedures
·         Excellent interpersonal skills across all levels in the organization
·         Must possess strong customer service skills
·         Flexibility in assigned day-to-day tasks
·         Must be a team player and assist wherever needed
·         Open to new ideas and comfortable sharing ideas and opportunities for improvement
·         Ability to work on multiple projects and tasks in a parallel manner
·         Ability to interpret different types of ERP software
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